Legal Notice

  1. Purpose and acceptance

This legal notice regulates the use of the website: tenerifecotours.com

The website tenerifecotours.com provides services whose primary objective is to allow contact between users and the company, either to contact us or to request quotes.

Browsing the tenerifecotours.com website confers the condition of user of the same and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may undergo modifications.

The user undertakes to make correct use of the website in accordance with the law, good faith, public order, traffic uses and this Legal Notice. The User shall be liable to LAETITIA LOUIS and to third parties for any damages that may be caused as a result of non-compliance with this obligation.

  1. Ownership of the website and identification of the Information Society Service Provider

In order to comply with the principle of general information required by Article 10 of Law 34/2002, of 11 July, on information society services and electronic commerce, we inform our users that this website belongs to LAETITIA LOUIS with tax identification number Y5422767W.

Address:Apartado de correos, 41 38670 Adeje - S. C. de Tenerife
E-mail:     hola@tenerifecotours.com
Telephone:     641 949 732
Web hosted by:    Siteground
  1. General conditions of access and use

The website and its services are free and open access, although the use of certain areas or services is subject to the completion of data collection forms. Only persons over the age of 18 may provide data through our website, and minors under the age of 16 may not provide data without the consent of their parents or guardians.

The User guarantees the authenticity and timeliness of all data provided to LAETITIA LOUIS and shall be solely responsible for any false or inaccurate statements made.

tenerifecotours.com has the following types of users:

Users who have not contacted LAETITIA LOUIS but from whom data is collected: Data provided by cookies

3.1. Rules and prohibitions of use for users of our services

The User expressly undertakes to make appropriate use of the content and services offered and not to use them for:

  • Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, terrorist apology or, in general, contents contrary to the law or public order.
  • Introduce computer viruses into the network or carry out actions likely to alter, spoil, interrupt or generate errors or damage to the electronic documents, data or physical and logical systems of LAETITIA LOUIS or third parties; as well as hinder the access of other Users to the website and its services.
  • Attempt to access restricted areas of LAETITIA LOUIS's computer systems or those of third parties and, where appropriate, extract information.
  • Infringe intellectual or industrial property rights, as well as violate the confidentiality of LAETITIA LOUIS' or third parties' information.
  • Impersonating the identity of another User, public authorities or a third party.
  • Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Contents, unless authorised by the owner of the corresponding rights or it is legally permitted to do so.
  • Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

3.2. Procedure in the event of unlawful activities

In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and/or the carrying out of any activity on the Web pages included on or accessible through the Website, they must send a notification to LAETITIA LOUIS duly identifying themselves, specifying the alleged infringements and expressly declaring under their responsibility that the information provided in the notification is accurate.

  1. Privacy policy

You can consult how LAETITIA LOUIS uses your data and the security measures implemented by clicking on the following link: "privacy policy".

  1. Cookies policy

LAETITIA LOUIS installs cookies on the user's computer. To find out more about the cookies on our website, please go to the following link: "cookie policy".

  1. Notifications

All notifications and communications between users and LAETITIA LOUIS will be considered effective, for all purposes, when they are made by post or e-mail or telephone communication. Users should contact LAETITIA LOUIS by:

  • Sending by post to the following address: LAETITIA LOUIS - Apartado de correos, 41 38670 Adeje (Santa Cruz De Tenerife).
  • Email to the following address: hola@tenerifecotours.com
  1. Industrial property and intellectual property

All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to LAETITIA LOUIS, and none of the exploitation rights over them may be understood to be transferred to the User beyond what is strictly necessary for the correct use of the website.

In short, users accessing this website may view the contents and make, where appropriate, authorised private copies provided that the elements reproduced are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of exploitation and solely and exclusively while the service is in force.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of LAETITIA LOUIS, and it may not be understood that the use of or access to the same attributes any right over the same to the User.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorised by LAETITIA LOUIS is prohibited. In the event of non-compliance, LAETITIA LOUIS will proceed to take the appropriate legal measures.

  1. Disclaimer and amendment of this legal notice

LAETITIA LOUIS reserves the right to remove or suspend its dissemination, in whole or in part, and to modify the structure and content of this website without prior notice, and may even limit or deny access to such information. LAETITIA LOUIS tries to maintain the quality and updating of this information and to avoid and minimise possible errors, but LAETITIA LOUIS shall not be liable for any damages or losses caused by decisions taken on the basis of the information disseminated, nor for any inaccuracies, omissions or errors contained therein, nor for any problems arising from the use of this website or any other external connection, nor for any damage and/or losses to the user's software or hardware arising from access to this website.

The company TenerifEco Tours undertakes to provide complete and accurate information about the excursions, including the itinerary, necessary equipment, payment methods, cancellation policies and refund policies. However, the company does not guarantee the accuracy, completeness, legality, reliability, up-to-dateness, truthfulness, accuracy, performance or availability of the content and services included on its website. TenerifEco Tours is not liable for any damages or losses that may arise from the incorrect use of the information provided on its website, as such information is merely informative and not representative.

Users expressly agree that LAETITIA LOUIS shall not be liable for unauthorised access to or alteration of their transmissions or data, for any material or data sent or received or not sent or received, or for any transactions made through its website.

The TenerifEco Tours website gives the customer access to a catalogue of tickets. The photographs and data included in each product sheet are for information purposes only, therefore TenerifEco Tours declines any responsibility for the appearance of errors in such information. This also extends to links, content and opinions that do not belong to the owner or are not hosted on this website, whose responsibility lies with the authors of the same and the owners of the websites in question.

TenerifEco Tours shall not be liable for any delays or failures that occur in the access, functioning and operability of the website or its products. The company will also not be responsible for interruptions, suspensions or malfunctions of the website due to causes beyond the company's control, such as natural disasters, force majeure, strikes, attacks or computer intrusions, computer viruses that affect users' devices, or any other situation of force majeure or fortuitous cause.

The company reserves the right to interrupt access to its website and the provision of any or all of the content provided through it at any time and without prior notice, whether for technical, security, control or maintenance reasons or due to any type of failure in telecommunications networks or electricity supply.

TenerifEco Tours shall not be liable in the event of service failures, malfunctions or any other cause over which it has no direct control or that has its origin in willful or negligent actions of the user, or due to force majeure or attributable to third parties.

The Client shall hold TenerifEco Tours harmless from any liability that may arise from third party claims of infringement of rights that may result from its actions.

LAETITIA LOUIS reserves the right to modify this legal notice unilaterally and without prior notice in the terms and conditions it deems appropriate, with the sole obligation to inform the user of the modifications made via tenerifecotours.com/en/

  1. Partial nullity

If any of these clauses is declared null and void by a final decision of a competent authority, the remaining terms and conditions shall remain in force, and shall not be affected by such declaration of nullity.

  1. Applicable law and competent courts

This website is subject to the provisions of Spanish legislation and applicable European regulations.

Any dispute arising out of or in connection with the use of the website or these products shall be submitted to the jurisdiction of the Spanish courts and tribunals of the province of S/C de Tenerife.

The Customer is also informed that in the event of any complaint, recourse may be had to the consumer arbitration procedure provided for in Decree 89/2010.

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